New Look Online

So I have recently developed a love of online shopping. I used to be REALLY against it because well who'd wanna pay like a fiver and wait a week when you can use that fiver to hop on a bus and get the stuff straight away. But as time has gone on, shipping has improved and Online Exclusives have been born I have found myself clicking onto a certain site in particular.

http://www.newlook.com/

Now I am OBVIOUSLY in no way being made to do this by the company... I don't have enough page views or followers for that but I thought I would ya know inform the people that do click on here of my experiences of purchasing from this website.

All in all I have purchased from this website around 4 or 5 times and every time I have been pleased with the products and service I have received.

I find that the selection process and checkout is simple to understand and the websites layout is pleasant. With it being mostly black and white on the background the product pictures are enhanced so you can see them well and there is also more than one angle available for the product.
There's no hidden charges, the postage is put straight onto the order in your basket so you know how much you've spent before you decide on whether you want to commit to purchasing or not.

I've used both next day and standard delivery although I haven't had to pay for either as they have it where if you spend over 45 pounds you get free standard delivery. Every now and again they offer the next day for free when you spend around 75 but you have to check for the offer first.

The products were delivered quickly even on standard delivery the longest I had to wait was 2 working days. They send an email when your order has been dispatched and I found that generally the parcel arrived either that day or the day after depending on when in the week you ordered. The delivery company were always pleasant when I opened the door and the bags were never damaged (but this could be different for different regions)

Unfortunately I can't comment on the returns service as I haven't needed to return an item but I do know that it can be taken into a store with the paperwork you receive in the delivery and it can be refunded or if available in store exchanged there.